Frequently Asked Questions
Got questions? We've got answers. Here are the most common things people ask about Hey Arcade.
General
What is Hey Arcade?
Hey Arcade is a free online gaming portal where you can play hundreds of HTML5 games directly in your browser. No downloads, no sign-ups — just pick a game and start playing.
Is Hey Arcade free?
Yes, completely free. Every game on Hey Arcade is free to play. The site is supported by advertising.
Do I need to create an account?
No. You can play any game on Hey Arcade without registering or logging in.
Playing Games
How do I play a game?
Browse our game library or pick a category, click on a game you like, and hit the play button. The game loads directly in your browser — no installation needed.
What devices can I play on?
Hey Arcade works on any device with a modern web browser — desktop computers, laptops, tablets, and mobile phones. Some games may work better on certain devices depending on their controls.
Why isn't a game loading?
If a game isn't loading, try the following:
- Refresh the page and try again
- Make sure your browser is up to date
- Check your internet connection
- Try disabling your ad blocker — some games may not load if ad blockers interfere with the iframe
- Try a different browser
If the problem persists, let us know at contact@heyarcade.games and include the game name so we can look into it.
Can I play games in fullscreen?
Yes. Most games on Hey Arcade have a fullscreen button that lets you expand the game to fill your entire screen.
Are game progress and scores saved?
It depends on the game. Some games save progress using your browser's local storage, while others start fresh each time. Since Hey Arcade doesn't have user accounts, there is no cloud save across devices.
Games and Content
Where do the games come from?
We curate HTML5 games from developers and studios around the world. Games are embedded on our site via iframe links — we don't host the game files ourselves. Each game remains on its original server.
How often are new games added?
We add new games regularly. Check back often to discover fresh titles across all categories.
Can I suggest a game?
Absolutely! If there's a game you'd love to see on Hey Arcade, send us a message at contact@heyarcade.games with the game name and a link.
For Game Developers
I'm a developer. How do I get my game on Hey Arcade?
We'd love to feature your game! Send your game's embed URL, a brief description, and a thumbnail image to contact@heyarcade.games. We'll review it and get back to you.
I want my game removed. How do I request that?
If you're the owner or authorized representative of a game and want it taken down, email us at contact@heyarcade.games with the game name, its URL on our site, and proof of ownership. We'll remove it promptly. See our Community Guidelines for full details.
Privacy and Cookies
Does Hey Arcade collect my personal data?
We use Google Analytics to understand site traffic and Google AdSense to display ads. These services may collect certain data such as your IP address and browsing behavior through cookies. For full details, read our Privacy Policy.
What cookies does Hey Arcade use?
We use essential cookies for site functionality, analytics cookies via Google Analytics, and advertising cookies via Google AdSense. You can manage your cookie preferences through your browser settings. See our Cookie Policy for specifics.
How do I opt out of personalized ads?
You can opt out by visiting Google Ads Settings or using the opt-out tools listed in our Cookie Policy.
Still Have Questions?
If you didn't find your answer here, feel free to reach out at contact@heyarcade.games or visit our contact page. We're happy to help!